President & CEO, Global Risk Institute
Head of Digital Bank UK, HSBC Retail Banking and Wealth Management
Raman Bhatia heads the Digital business for HSBC Retail Banking and Wealth Management in the UK and Europe. He and his team are responsible for driving innovation, new digital ways of working and the design, development, deployment and commercialisation of digital platforms, products and channels.
Prior to HSBC, Raman was a Vice President at HouseTrip - a venture-backed online platform for holiday rentals. Before HouseTrip, Raman was Head of Strategy for Expedia in EMEA.
His early career was at Bain & Company in London and as a consultant to local and regional governments in the United States. Raman holds an MBA from Harvard Business School and in 2019 joined the board of fintech company Bud.
Senior Partner, King & Wood Mallesons, Australia
Scott Farrell is a senior partner at King & Wood Mallesons with more than 20 years’ experience in financial markets and financial systems law, advising market participants, exchanges, clearing and payment systems, regulators and governments in Australia and Asia. Scott has given many years of service to the public and private sector in advising on, and guiding, regulatory and legal change in the financial market and system landscape. Scott led the Australian Government’s review into Open Banking, the recommendations of which are being implemented as Australia’s Consumer Data Right. Scott has been appointed co-chair of the Australian Government’s FinTech Advisory Group.
Ben Harrison is a Partner and the Head of Partnerships & Policy at Portag3 Ventures. Prior to joining in 2018, he spent over 15 years at Canada Life in several strategy, product development and marketing roles across the organization, most recently as the Head of Innovation for Canada. At Portag3 he is responsible for helping to establish strategic partnerships between portfolio companies and investors, as well as leading all government policy activity. Ben acts as an advisor to several portfolio companies and is currently a member of the Business Council of Canada’s Data Driven initiative advisory committee.
Executive Vice President & Chief Digital and Payments Officer, TD Bank Group
Rizwan Khalfan is responsible for setting the strategic direction for all digital and payments activities, while creating more intuitive, personalized and integrated experiences that help customers live their lives. Rizwan's mandate includes partnering with business units across the organization to strategically invest in transformational digital capabilities, overseeing the evolution of the payments ecosystem, and collaborating with innovators, fintechs and start-ups, all with an eye on delivering differentiated experiences to customers and employees.
Prior to this role, Rizwan was responsible for delivering the technology strategies and development supporting the bank's North American ATM, Phone and Online/Mobile channels. He has held roles of increasing seniority since joining TD in February 2002.
Before joining TD, Rizwan worked for Citigroup, overseeing their Operations and Technology in Europe.
A CFA charterholder, Rizwan is a graduate of the University of Toronto. He is married with three children, and actively involved in his community, serving on the Board of his children’s school. He is an avid tennis player.
Todd Roberts - Moderator
Partner | Canadian Payments Leader, Deloitte
Todd is a Partner in Deloitte’s Strategy & Operations practice. He is responsible for leading Deloitte’s payments efforts across several key, cross-industry initiatives and clients.
Prior to joining Deloitte, Todd was the Senior Vice President of Enterprise Payments and Innovation at CIBC. Prior to CIBC, Todd led the Corporate Strategy Practice at Deloitte and the North American Financial Services sector at Monitor Company. Todd has served on the Boards of various payments companies and industry stakeholder groups.
Geo-Politics: Canada and the U.S.: An Enduring Partnership
10:30AM - Keynote Speaker
Our longstanding friendship with the U.S. has been forged by our shared geography, deep economic ties, and common values. The partnership is an enduring one which has resulted in the largest trading relationship in the world. What can we expect as the future unfolds?
19th US Ambassador to Canada | Partner & Global Vice Chair, Dentons
From August 1997 to April 2001, Ambassador Giffin served as the nineteenth US Ambassador to Canada.
As Chief of Mission at the US Embassy in Ottawa, he managed US interests in the world's largest bi-lateral trading relationship, as well as US collaboration with Canada on global issues in international fora. He received the Superior Honor Award from the Department of State for negotiating a pre-clearance agreement. From 1975-1979, he was Legislative Director and Chief Counsel to US Senator Sam Nunn in Washington, DC. Ambassador Giffin was a recipient of the Emory University School of Law's 2009 Distinguished Alumni Award, which recognizes outstanding alumni who have achieved distinction in legal practice, teaching, research or public administration and has received honorary degrees granted by Canadian and US universities.
Breakout 1: How a Cyber Attack Could Cause the Next Financial Crisis
It is a distinct possibility that the next financial crisis may not stem from a financial shock. The culprit may well be a cyber attack aimed at disrupting key globally networked financial services, such as the payments system. What should we be doing to guard against this?
Global & Canada Cyber Risk Leader, Deloitte
Nick Galletto is the Deloitte Global Cyber Risk leader based in Toronto. Nick has over 30 years of experience in information technology, networking, systems management and information security management. He has accumulated extensive experience in the management, design, development and implementation of cyber risk management programs.
Nick has worked with executive leaders in helping them understand and implement cyber risk strategies as a business enabler. He’s helped many organizations mature their overall security posture; including architecting, designing and integrating cyber solutions to address specific industry cyber risks. Nick has worked with a number of large enterprises, across many industries helping them transform their cyber strategy as they’ve moved from an era of compliance and risk to this new era of cyber everywhere.
Over the last several years Nick’s primary focus has been helping clients with the development and implementation of cyber risk management solutions both for IT and OT, making their organizations cyber resilient by proactively protecting, detecting, responding and recovering from cyber events.
Nick has a Master of Business Administration, and he is a Certified Information Systems Security Professional, a Certified Information Security Manager, Certified in Risk and Information Systems Control and SABSA Certified Architect.
Chief Operating Officer and Corporate Secretary, Global Risk Institute
Vanda Vicars is an experienced executive and corporate director with over 30 years in the Information and Communications Technology (ICT) Sector. She is currently the Governance Chair on the NFP board of Women in Communications and Technology (WCT). She has served as Chair of the Board of Bell Capital Markets Solutions.
As COO, she has responsibility for strategy development and execution in the areas of Member Services, Marketing, Communications, Administration and Finance.
Vanda was previously President of Capgemini Canada. Her mandate spanned operating the Canadian Infrastructure division, leading the globalization of the North American team, and developing a Project Services unit focused on solutions implementation and cybersecurity. Prior to this, she was Senior Vice-President ICT Solutions at Bell. She led a team of over 2,000 which delivered services to the Financial Sector and various Government Entities. Prior to Bell, she worked at IBM for over 20 years where she held various executive and management mandates in the Global Services organization.
Vanda holds a BBA, Management Science from Bishop’s University. She also holds the ICD.D designation and completed the Director’s Education Program at University of Toronto. She was a fellow of the International Women’s Foundation (IWF) in 2009. She is currently a member of the York Region ICD executive and the IWF Toronto executive. She has been an advocate for women in the ICT sector as an executive coach, mentor and was instrumental in launching networking and development programs for women at Bell Canada, and IBM.
Breakout 2: Harnessing Artificial Intelligence to Further the CRO's Agenda
Machine learning and artificial intelligence have huge implications for every functional area of financial services, including risk management. What are some of the key ways CROs can harness AI, with real impact? What challenges, such as the ethical dilemma, must be overcome to effectively implement AI?
Associate Professor & Distinguished Professor of Finance, Queen's University
Ryan is an Associate Professor and Distinguished Professor of Finance at Smith School of Business and the most recent recipient of the Bank of Canada Governor’s Award. He studies the use of technology in financial markets, and more recently the role climate risks play in asset prices. He finds that carbon risk is an important component of asset prices and is large enough that it should not be ignored by asset managers. Some of his past research has also focused on high-frequency trading systems and the impact of these systems on the quality of financial markets; too much technology, or its misapplication, can result in markets that are unstable and expensive. Not enough technology can mean investors do not meet their investment targets. Ryan’s work has been published in the Journal of Finance, Journal of Financial Economics, Review of Financial Studies, Journal of Financial and Quantitative Analysis, Journal of Financial Markets, Journal of Banking and Finance, and the Journal of the Association of Information Systems. His work has won awards such as the Michael J. Brennan Award for the best paper published in the Review of Financial Studies, and the Philip Brown Prize for the best paper published using Sirca data. In 2015 Ryan was awarded a SSHRC grant and the Smith School of Business New Researcher and Research Excellence Awards. He has also worked extensively within the financial industry, with regulators, policy makers, and central banks.
Prior to joining Smith, Ryan was an assistant professor at University of Ontario Institute of Technology and the Karlsruhe Institute of Technology. He earned his PhD from Karlsruhe Institute of Technology and his MBA from the Sprott School of Business at Carleton University. Before embarking on an academic career, Ryan worked as a trader and risk manager at HSBC Trinkaus in Dusseldorf, Germany.
Executive-in-Residence, Global Risk Institute
Lois Tullo is the Canadian expert in the research and management of Non financial risk. She is CRO & CCO at Novera Capital Inc. Novera Capital is a Virtual Currency capital firm focusing in the area of providing liquidity to the market through synthetic derivatives. She has been teaching risk management and financial services at the Schulich School of Business for the past 22 years at the executive, MBA, and undergraduate level. She is the author of “Back to the Future: 2007 to 2030”, “The Global Risks and Trends Framework” and “Risk Management – Canadian Best Practices, How did they get there?” Schulich has awarded her the John Peace Prize for outstanding contribution to teaching.
Ms. Tullo was previously CRO & CCO at Smart Contracts Capital Inc. and BlockMine Development Inc. SSC/BMD was developing a blockchain platform to issue Regulated Security Tokens (STO’s). She was CFO at CIBC Finance Inc, responsible for Finance, Treasury, HR and interim risk management. Director of HR, Finance and Business Process Redesign at Unitel Communications. She was a management consultant at Nolan, Norton Canada/KPMG where she consulted on the link between business strategy and information technology architecture. Ms. Tullo worked in Ethiopia with Food for the Hungry, a relief and development organization. At TCPL, she provided systems design and data analysis.
Ms. Tullo is a CPA,C.A. and she articled with Clarkson Gordon Toronto (E&Y) and PWC in Calgary, she has an EMBA from The Ivy School of Business, a B.Comm from the University of Saskatchewan, and holds her C.C.O and ICD.D designations. Ms. Tullo is currently the Chair of Urban Promise, Jlt & Associates, VC of The Richview Residence Foundation, and a former BOD for Jameson Bank, The Boulevard Club, and the Girl Guides of Canada.
Breakout 3: Sustainable Finance: Mobilizing the Financial Sector to Support Climate Smart Solutions
The right finance and investment structures can be very influential in helping fight climate change. How can the financial services sector support Canada’s, and the global, transition to a low emissions future?
Managing Partner, ArcTern Ventures
Tom Rand is Managing Partner of ArcTern Ventures – Canada’s leading clean tech venture fund - and sits on the board of a number of clean energy companies and organizations. He’s also an author, philosopher and public advocate focused on accelerating the global transition to a low-carbon economy. Tom also developed Planet Traveler, a cutting edge energy-efficient hotel project in downtown Toronto. His first book Kick the Fossil Fuel Habit was published in early 2010 (winner of the 2011 Whitepine Non-Fiction award) and his second - Waking the Frog - became a bestseller in Spring 2014. His third, Climate Capitalism: Pragmatic Solutions for Perilous Times, will be out in early 2020. Tom holds a BSc in electrical engineering (U of Waterloo), an MSc in philosophy of science (University of London and LSE) and an MA and PhD in philosophy (U of Toronto). Tom is an Action Canada Fellow, and has advised both provincial and federal governments on climate & clean tech policy. Tom is a regular contributor on Canada’s leading op-ed pages and television screens.
Executive-in-Residence, Global Risk Institute
Hugh O’Reilly is an experienced business leader with excellent strategic skills and has strong knowledge of human resource best practices for the development of an inclusive workplace culture. As the former President and Chief Executive Officer of OPTrust, he oversaw all aspects of operations including the investment of its assets and the administration of pension benefits for the 92,000 members and retirees.
Currently, he’s a Senior Fellow with the C.D. Howe Institute and on the Boards for Vancity Community Investment Bank and Namerind, a not for profit aboriginal housing corporation. In the past he has served on the Boards of the Catholic Children’s Aid Society, the Regent Park Community Health Centre and the Canadian Coalition for Good Governance (“CCGG”). Hugh was also a member of both the Audit and Finance and Governance Committees of the CCGG Board and was Chief of Staff to an Ontario Provincial Government Cabinet Minister.
Having practiced law prior to his assuming the role of President and CEO of OPTrust, he was recognized by his peers as one of Canada’s foremost legal experts in pension law. Hugh previously was a Partner at Torys, a leading corporate law firm, and at Cavalluzzo, a leading labour law firm. Hugh has an in-depth understanding of investments across all asset classes.
Hugh holds a B.A. (Great Distinction) from the University Regina and an LLB from the University of Calgary where he was the Silver Medalist in his law class. As well, he has been awarded the Industry Leadership Award from Benefits Canada and the Pension Defender Crystal Globe Award.
Talent: Attracting and Retaining Risk Management Professionals
1:15 PM - Panel Discussion
Risk Management has moved far beyond monitoring and controlling financial risks. The top current and emerging risks – such as extreme weather events, large scale involuntary migration, cyber attacks, data fraud and theft - are now firmly coalescing in the non-financial risk ledger. What does this mean for risk talent? What skills, attributes and experience will be needed in future risk professionals?
President & CEO, Self Management Group
John is a well recognized and sought after author, keynote speaker, coach, organizational psychologist, and innovative thought leader. He is the President and founder of the Self-Management Group and has a doctorate in Social/Personality Psychology from York University. For over 30 years, he has focused on helping large blue chip organizations develop high performing distribution systems.
John is a well recognized and sought after author, keynote speaker, coach, organizational psychologist, and innovative thought leader. He is the President and founder of the Self-Management Group and has a doctorate in Social/Personality Psychology from York University. For over 30 years, he has focussed on helping large blue chip organizations develop high performing distribution systems.
John has been involved in the development of all of SMG’s profiles. SMG is now the largest online assessment company with 80 proprietary tools available in over 39 languages. His strategic vision is to create an integrated, online Talent Management System from first contact to retirement that attracts, develops, and retains top performers. His latest initiatives are developing a ‘Best Practices Recruiting Solution’ combining the latest social media tactics with active recruiting and Developing Success Habits.
Jackie Beaurivage - Moderator
Executive-in-Residence, Global Risk Institute
Jacqueline (Jackie) Beaurivage is a C-suite executive with over 30 years experience in the financial services sector. Most recently, Jackie was a member of the board of directors of Home Capital Group. She previously sat on the boards of First Caribbean International Bank, CIBC West Indies Holdings Inc., CIBC Securities Inc. (board chair), CIBC Suisse, CIBC Mortgage Corporation, and CIBC Trust (President & CEO). Prior not-for-profit boards include St. Michael’s Hospital Foundation and the Mood Disorders Association of Ontario.
In her corporate career, Ms. Beaurivage was a member of the executive team at the Ontario Teachers’ Pension Plan, where she led the strategy and enterprise project management teams. Prior to OTPP, Jackie was a Senior Vice-President at CIBC, where she held numerous positions, including heading the internal controls division, the Greater Toronto Area salesforce, and the Barclays/CIBC integration team in the Caribbean. She also held executive positions in marketing and retail banking- as well as Canada-wide roles in corporate and commercial banking- with RBC.
Jackie has a BA from the University of Regina, and an MBA from McGill University. She also holds the ICD.D designation, having completed the Director’s Education Program at the University of Toronto.
Big Ideas & Bold Perspectives
2:00 PM - “Managing Portfolios in an Age of Geopolitical Change”
"Survival of the Fittest - the Digital Future of Financial Services"
“Rethinking Financial Risk in the Era of Climate Change"
Managing Director and Head of Global Strategic Relationships, Ontario Teachers’ Pension Plan (OTPP)
Mr. Hausman is a member of OTPP’s Investments Executive Team and is Chair of the Emerging Markets Committee. He was previously Head of Alternative Investments and Global Tactical Asset Allocation, responsible for the Fund's global hedge fund portfolio and internal global macro and systematic trading strategies. Prior to joining Ontario Teachers’, Mr. Hausman was Executive Director at Goldman Sachs, where he held positions in its New York, London and Hong Kong offices, managing sovereign risk strategy and advising government clients on their external financings and international credit ratings. His clients included the Republic of South Africa, the Republic of Italy, the People’s Republic of China, and the Republic of Korea, which conferred on him a National Award of Merit in recognition of his advisory work for the Korean government through the Asia Crisis.
Mr. Hausman is a Distinguished Fellow at the Munk School of Global Affairs and Public Policy at the University of Toronto. He was founding Co-Chair of the Munk School’s Advisory Board and is a Lecturer on Global Political Economy. He has received an Arbor Award for his service to the University of Toronto. Mr. Hausman also serves as Chair of the Canadian Council for the Americas and is a member of the Board of Directors of Capitalize for Kids, and the Hold’em for Life Charity Challenge Committee. Before beginning his career in international finance, Mr. Hausman worked as Special Assistant to the Premier of the Province of Ontario. He holds a BA (Hons.) from McGill University, a MSc. (Econ.) from the London School of Economics, and an MPA from the School of International and Public Affairs at Columbia University. He also has ICD.D certification from the Institute of Corporate Directors.
Mr. Hausman is a native of Toronto and lives in the city with his wife and two daughters.
Elisabeth Préfontaine, MBA, CFA, CAIA
With over 25 years of experience, Elisabeth Préfontaine is among the few who can claim to have traded both physical coupon bonds, and bitcoins. She is a free and forward-thinking individual whose bold assertions and confident, no-nonsense stance have branded her as a trailblazer. She is the founder of Octonomics, an independent research and consulting firm dedicated to financial technologies.
Her professional experience includes online banking, over-the-counter capital markets and investment funds. Ms. Préfontaine is the former Head of Wealth Sales for BlackRock in Canada.
In late 2016, having previously observed and experienced first-hand the many transformations in financial technologies, the discovery of Bitcoin intrigued her; it combined the three aspects of her professional experience, but in the context of a distinct and totally novel ecosystem. She knew this could trigger a profound change that would open up as many challenges as opportunities for the near future and the long-term.
Dr. Blair Feltmate
Head, Intact Centre on Climate Adaptation, University of Waterloo
Dr. Feltmate and the Intact Centre focus on developing standards and guidelines to adapt to the growing threat of flood, fire and extreme heat risk impacting Canada now, and that will be more challenging in the future (i.e., climate change is irreversible). Relative to direction of the TCFD and Canada’s expert panel on sustainable finance, Dr. Feltmate and his team are developing the guidance, to be released Fall 2019, to factor extreme weather risk into institutional portfolio management that portfolio managers will find simple/straightforward.
Risk Management Best Practices:
New Ways to Solve Complex Problems
3:30 PM - Panel Discussion
Regulation continues apace, and will both broaden and deepen. Technological change gallops along at break-neck speed and new risks are ever emerging. How can Risk Management prepare now for the significant changes ahead?
Chief Risk Officer & Head of Depositor Relationships, Caisse de dépôt et placement du Québec
Claude Bergeron oversees the Risk Management group and Depositor Relations team. The Risk Management group is responsible for monitoring, measuring and analyzing risk at CDPQ, and plays an active role in all management processes. It also promotes a risk culture within the institution by focusing on specialized expertise in CDPQ’s investment areas and applying the tools developed to identify risks. The Depositor Relations team manages all activities related to depositors, including the advisory role and investment policy frameworks. Co-Chair of the Investment-Risk Committee, Mr. Bergeron sits on the Executive Committee. He is also Chairman of the Board of Otéra Capital.
At CDPQ since 1988, Mr. Bergeron has been responsible for managing risk since 2009, first as Acting Chief Risk Officer and later as Chief Risk Officer. Under his leadership, CDPQ put in place an extensive program to strengthen its risk management practices. Mr. Bergeron was instrumental in developing the plan to restructure third-party asset-backed commercial paper (ABCP).
In 2009, Mr. Bergeron completed an international MBA program, specializing in financial services and insurance, co-administered by two renowned universities, the Vlerick Leuven Gent Management School, in Belgium, and the University of St. Gallen, in Switzerland. He also has a degree in business administration from HEC Montréal and studied accounting at the Université du Québec à Montréal. He holds a law degree from the Université de Montréal and is a member of the Barreau du Québec and the Canadian Bar Association.
Previously in charge of CDPQ’s Legal Affairs and Secretariat, he played a lead role in a number of domestic and international files and major investments, giving him extensive knowledge of the public and private sectors. He was also assigned various mandates and functions for the investment sectors, subsidiaries and general services.
Group Head & Chief Risk Officer, Scotiabank
As Group Head & Chief Risk Officer for Scotiabank, Daniel Moore is responsible for global management of risk, including enterprise, credit and market risk. Prior to his appointment in March 2019, he was Chief Risk Officer and Executive Vice President and Chief Market Risk Officer.
Daniel is a member of the Bank’s operating committee, as well as the senior risk policy, asset liability, market risk, and credit committees.
Daniel joined Scotiabank in 1997 and has held progressively senior roles in Toronto, Europe and Asia. Prior to becoming Chief Market Risk Officer in 2016, Daniel ran the Global Banking and Markets business in Asia- Pacific. He brings a strong focus in developing risk management strategies that align with the Bank's risk tolerance, business objectives and customer focus.
Daniel holds a D. Phil. in Theoretical Physics from Oxford University and a B.Sc. from Queen’s University. He and his wife Deborah have three daughters.
Mark Hughes - Moderator
Chair, Global Risk Institute
Mark Hughes is Corporate Director, and also a former executive at RBC. As Group Chief Risk Officer, Mr. Hughes oversaw the strategic management of risk on an enterprise-wide basis. He was a member of Group Executive, which sets the overall strategic direction of RBC, and was also a member of the RBC Group Operating Committee. He joined RBC in 1981 and was appointed Chief Risk Officer in 2014.
Since 1981, Mr. Hughes held progressively senior roles at the bank primarily in Corporate Banking and Global Credit and held a number of positions in RBC’s international offices including New York and London. Appointed as an executive officer of RBC in 1995, Mr. Hughes had responsibility for the bank’s public sector activities in Canada and was a member of the leadership team involved in the integration of the bank’s global corporate banking business into RBC Capital Markets.
Prior to being CRO, he was Executive Vice-President and Chief Operating Officer for RBC Capital Markets. Mr. Hughes serves on the boards of a number of industry associations and not-for-profit organizations including Global Risk Institute (GRI), International Financial Risk Institute (IFRI), and ParticipACTION. He also serves as a director of a number of RBC subsidiaries. Mr. Hughes received his MBA (Finance) from Manchester Business School and his LL.B from Leeds University in England. Mr. Hughes and his wife Anne have two children.