Artificial Intelligence: Optimizing Business Transformation, Reducing Risk

Ninety percent of all data has been generated in the last 24 months, and ninety percent of that data is unstructured data; however, businesses use primarily structured data for decision support. How can this untapped unstructured data be used to make better business and risk management decisions?

In this discussion, we will explore recent developments in artificial intelligence and machine learning that have paved the way to adapt the digital customer journey to improve conversions, increase automation, reduce cost, risk, fraud, defaults and more. The discussion will include case study applications of AI/ML to real-life risk issues.  There will also be a discussion around recent developments in the regulatory environment and ethical issues organizations should be considering.



Gary Melling, CEO, Acquired Insights

Gary is currently Co-Founder, President & CEO of Acquired Insights Inc., an Artificial Intelligence, Machine Learning (AI/ML) systems integration firm.

Widely recognized for his expertise in designing and implementing business strategy and solutions to maximize profitability, Gary is a frequent author and speaker. Applied in organizations of all size, his thoughtware has been published in Harvard journals and referenced by organizations and clients such as the National Aeronautics and Space Administration (NASA), Lloyds TSB and The US Federal Reserve Bank.


Frank Massey, VP Business Development, Acquired Insights

Frank A. Massey is VP Business Development at Acquired Insights Inc. and has over 20 years of senior executive experience in the finance risk management industry.

Frank is a thought leader in Risk Management with expertise in regulatory governance, risk strategy, and credit policy. He has served on the Board of Directors of the Credit Scoring and Risk Strategy Association (CSRSA) of Canada and has presented at the annual CfSRSA conferences. Frank has also presented to Saudi Arabian Monetary Authority (SAMA) on Internal Capital Adequacy Assessment Process (ICAAP) and Basel III Program, as well as the Canadian Office of the Superintendent of Financial Institutions (OSFI) on Basel frameworks. He has held progressive roles with American Express, Canadian Imperial Bank of Commerce (CIBC) and Scotiabank.



Gary Melling, CEO, Acquired Insights & Frank Massey, VP Business Development, Acquired Insights