A lot has been written about the necessity of an articulated Risk Culture, but what about the management of cultural risk?

Ask any CEO and he/she will often tell you their greatest asset is their people. Yet the scandals related to poor behaviour, incentives gone awry, and an unmanaged culture risk continue to roll in – bribery, market manipulation, mis-selling of account services and insurance, and systematic fraud – all committed by household, trusted names.

Tools to manage this primary asset seem to be limited to ‘tone from the top’, codified behavioural standards and whistleblower hotlines. Are there advances in technology and understanding that allow those accountable for their employees’ behaviour to add science to its monitoring so as to start managing it? Perhaps help is on the way in the form of AI and ML?